FAQ

• What is the charge on my credit card?

  You, or someone who has access to your credit card, has purchased one of our products. If you don’t remember making this purchase, please ask members in your household if they have used your card to make this purchase.

• Why do I see several transactions on my credit card?

  You may have decided to purchase more than one of our products (including optional subsciption programs), which carry an additional charge. If you have any questions on your billing, please feel free to give one of our friendly customer service agents a call at 1-1-877-496-8941

• How can I get a refund

  If you never received your shipment, if you are unhappy with your purchase, please call us at 1-1-877-496-8941 or email us at [email protected] to request a refund. You have a 60 day satisfaction guarantee, so take your time and if you decide your purchase isn’t right for you, please reach out us, and we will refund you, no questions asked!

• When will I receive my order?

  Your product will be shipped within 1 business day. Typically delivery is within 7 days in the US and could take up to 21 days for orders shipped outside the US. For shipping and tracking, you will receive a unique tracking link via email as soon as your order has been packed. That email will be sent to the address you provided when you completed your order.
  
  If you haven't received your order or cannot locate your shipping confirmation, please contact our customer support team at 1-1-877-496-8941 or by email at [email protected]